Store Policy
Shipping Policy
Shipping Update: Your Soapy Soulutions Package is On the Way!
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Hello and thank you for your order! We want to share some important details regarding your shipment.
We’ve partnered with USPS to deliver your products across the U.S. Upon placing your order, you’ll receive an estimated delivery time, along with a tracking number to monitor your package’s progress.
Thank you for choosing Soapy Soulutions. We are committed to ensuring your satisfaction from the moment you place your order to the time you enjoy your product.
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Best regards,
The Soapy Soulutions Team
Return Policy
Soapy Soulutions Return Policy: Because Returns Should Be as Smooth as Our Body Oils
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At Soapy Soulutions, we strive to provide a seamless experience, just like our luxurious body oils. We understand that returns can sometimes be a challenge, so we've designed a policy that ensures clarity and simplicity.
Please note that all sales are final, except in cases where your package arrives damaged during shipment. If this happens, we’re here to assist. Simply follow these steps:
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Take a clear photo of the damaged item.
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Email the photo and a description of the issue to customersupport@soapysoulutions.com.
We will work directly with USPS to resolve the situation and, if necessary, arrange for a replacement or refund.
Thank you for choosing Soapy Soulutions!
Ingredients IQ Test:
Before you hit that "buy now" button, give your brain a little workout and peruse the ingredients listed on our FAQ page and the product itself. It's like a skincare scavenger hunt – fun, right? Extra points if you can pronounce everything!
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Avoid Irritation Drama:
If you sense an item might be as feisty as a ticklish loofah, save yourself the trouble – don't buy it. And if an item ends up disagreeing with your skin, give it a stern talking-to and discontinue use. Communication is key!
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Bubble Wrap Ballet:
Our body oils are wrapped in bubble wrap, performing a protective pirouette during shipping. But once they leave our nurturing facility, they embark on a wild journey to your doorstep. We can't control their every move, but we've given them a bubble wrap superhero cape for the adventure!
Not 100% Blissful? Reach Out!
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We're here to sprinkle joy, not hassle dust. Hit us up if you're not over the moon (or at least over the bathtub) with your purchase. We promise to shower you with attention and find a solution that leaves you feeling as fresh as a cucumber.
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Reviews Rock:
Love us like your favorite bath bomb? Spread the word! Leave a review on Google or our website – it's like sending us a virtual bouquet of roses. Your comments make our bubbles fizzy with happiness!
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Follow the Suds on Social:
Follow us on social media for skincare wisdom, exclusive sales, and promotions hotter than a steamy shower. We're not just a brand; we're your skincare BFFs!
Remember, life is too short for complicated returns. Soapy Soulutions – where the bubbles are big, the returns are easy, and your skin feels like a spa day every day!
Privacy Policy
WIX.Com hosts Soapy Soulutions. Wix.com provides us with an online platform to sell our products to you. Your data may be stored through WIX.com's data storage, databases, and general Wix.com applications through a secure firewall network. All direct payment gateways offered by Wix.com and used by Soapy Soulutions adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Soapy Soulutions and its service providers.